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Client Protection and Social Performance Management
Client Protection and Social Performance Management
Development of Code of Conduct
Application of advanced client protection practices
Customer data management
Preventing over-indebtedness
Developing and implementing SPM and/or CSR strategy
Assistance with implementation of social projects
Social Performance Assessment (SPI4)
Documents
Credit Management
Marketing Management
Human Resources Management
Financial Education
Financial Management and Accounting
Strategic Management and Governance
Risk Management
New Product Development
Institutional Capacity Development